Compass Medical partnered with Bay Copy in 2016. They consolidated all of our printers and replaced them with MFP devices, making our daily process much more efficient and saving the organization money in the process. Since then, they continue to work closely with IT, Operations and our doctors’ offices to improve the use of the new devices. Bay Copy has been very professional and a pleasure to work with.
Before we partnered with Bay Copy, our printing situation was overly complicated. We had an abundance of cheap printers made up of different models all requiring different supplies. Getting them repaired was nightmarish. Now I don't have to stock supplies or worry about repairs. Bay Copy has reduced our costs by consolidating models, maintaining the fleet, and providing usage reports that help me manage my printing resources.
I would say from experience Bay Copy has “Excellent Support along with great customer service” We have never had any down time with Bay Copy and have never ran out of ink.
You do make me look good! I really appreciate the prompt attention, Sharon. I am already hearing very positive feedback about the improvement in performance and quality. I will be in Framingham tomorrow morning so I will stop in to the Drs. and make sure they understand the commitment from Bay Copy.
We have been a client of Bay Copy’s now for over 5 years and it is one of the best business decisions we have made. As a non-profit organization, we need to be very astute with our spending so we can deliver more services to our community. Sharon (Mutrie) and her team understood that, and worked with us to find the best office solution that would meet our organization’s needs, help us to be more efficient, and save us money. If that wasn’t enough, they add exceptional customer service and support! We are proud to partner with Bay Copy.
Heard good reports regarding the Bay Copy team how great the roll out was going today at HQ. Everyone enjoyed Paul and Dave doing the install and training. Too bad they’re so shy! Lots of talk about the FOBS next week – cannot wait to try it out! Your great attitudes and cooperation are much appreciated with the printer interruption this week – it was interesting for sure.
Bay Copy has been a true partner with us for over 30 years. They are constantly coming to us with ideas on how to improve our workflow and help us be fiscally responsible. I wish all my vendors were like them.
Bay Copy is reliable and quick to respond to our needs!
The Boys & Girls Club of Brockton allows youth and caring adult professionals the ability to join in and advocate in the name of stronger communities, and thanks to Bay Copy our work is easier to achieve. Their professionalism, timely service, and attention to detail make them stand out as a preferred vendor of our Club and one that we can count on to support our mission and kids.
Paul and Bay Copy are extremely easy to do business with. They were very professional with the quotes and the delivery of the machine. It took some time to set it all up the way we wanted. They spent all the time required to make it right. That is why I am a repeat customer.